Strategy to start with your successful Social business

We can not forget How much important is Social networking on our life, so imagine how much important could be for your business.  Maybe you are using. You have your Facebook page, your twitter, ...but ARE YOU USING IT RIGHT?

The firth thing you need to know is What to hope to get from social media. This is something that most people doesn't undertant.

Forget about old school Sales. The rules change it with social media and with the new customers.
Social networks will approach the customer and help you understand their needs. Besides offering you the chance to improve your service and provide them an added value.

• Rate a customer more than a sale.
• Empathize with users online
• Listen to the good and bad comments.
• Never attempt to silence a bad comment, listen to it and watch it as done wrong.
• Be social and be yourself.
• Show your humanity
• Speak friendly and  be  honest
• Show yourself social and share information not only of your company.